Relational Parents Terms & Conditions


Please read these Terms & Conditions carefully before using this Site or purchasing or accessing any Relational Parents Content or Offerings.

The Website, and as well as its Content & Offerings are owned by Relational Parents, which was founded by Theresa Puckett (“Company”, “we”, or “us”). The terms “you” and “client” refer to the viewers of and/or users of its Content & Offerings.

Intended Use:

All of our Content & Offerings are intended solely for individuals who are eighteen (18) years of age or older. Any enrollment in, use of or access to any Content or Offering by anyone under age 18 is unauthorized, unlicensed and in violation of these Terms & Conditions. By accessing our Content and/or Offerings, you represent and warrant that you are at least 18 years old.

By purchasing or using any Relational Parents Content or Offerings, you agree to abide by these Terms & Conditions, as well as our Disclaimer and Privacy Policy, and are required to act in accordance with them. Accessing, purchasing or using our Content or Offerings in any manner constitutes your agreement to be bound by the aforementioned documents and policies.

Company’s Services:

Both parties agree that the Company’s Content & Offerings are in the nature of coaching and education.


You agree to compensate the Company according to the payment schedule set forth on our website, and/or according to the payment plan you select when enrolling.  A 5% (five percent) late fee will be applied as a penalty to all balances that are not paid in a timely manner.

Online Payment and Online Commerce:

If paying by PayPal, debit card, or credit card, you give us permission to automatically charge your credit or debit card as payment without any additional authorization, for which you will receive an electronic receipt.

In the event that payment is not received by the date due, you will have a three (3) day grace period to make the payment otherwise the Course, Program, Product or Services will not continue and we reserve the right to cease your access immediately and permanently.


Upon purchase of a Relational Parents Program or Offering, you are responsible for the full extent of the Fee. Relational Parents has invested considerable time and effort in developing the Content, and if you fail to make payment in a timely manner in accordance with these Terms & Conditions, or you decide to withdraw at any time for any reason, you remain responsible for the full cost, and no refunds will be provided.


To the extent that you provide us Credit Card information for payment, we shall be authorized to charge your Credit Card for any unpaid charges. When you use a periodic or multiple-payment plan to make payments, we shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so. You will not make any chargebacks to our account or cancel the credit card that is provided as security without informing us, as well as providing updated means of payment. You will bear sole responsibility for any fees associated with recouping payment on chargebacks and any collection fees associated therewith.

Intellectual Property Rights:

Relational Parents retains all ownership rights to the materials provided during your participation in the Program. The copyrighted and original materials you are provided are for your individual use only and with a single-user license. You are not authorized to share, copy, distribute, or otherwise disseminate any materials received, electronically or otherwise, without prior written consent. No license to sell or distribute any part of Relational Parents’s Content or Offerings is granted or implied.

Limitation of Liability:

You fully and completely hold harmless, indemnify and release Relational Parents and Theresa Puckett from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may claim to have against us in the future that may arise from your consumption of any Relational Parents Content or participation in any of our Offerings.

Disclaimer of Guarantee:

You accept and agree that you are 100% responsible for your own progress and results. We make no representations or guarantees verbally or in writing regarding specific progress or results.

By purchasing any Content or Offering you agree that you are also consenting to the full Disclaimer which may be found on our website,

Program Guidelines:

To the extent that you interact with our team or other clients, you agree to at all times behave courteously, and with consideration for all staff and other clients. You agree to abide by any Program Guidelines presented by us. Repeated failure to honor such Guidelines shall be cause for termination of this Agreement. In the event of such termination, Client shall not be entitled to recoup any amounts paid and shall remain responsible for any outstanding amounts of the Fee.


Parents will keep all information exchanged between you and us confidential.

We will not disclose any information that you share during the Program to anyone else unless: (1) they have a legitimate reason to know such information as a member of Relational Parents’s team or staff, (2) when required by law, or (3) you have given Relational Parents prior written permission.

You also agree to give your permission to be recorded and understand that these recordings may be used in the future for business and commercial purposes, based on Relational Parents’s sole discretion, with your full permission and without further compensation to you.

Disclosure in Group Sessions: Please note, however, that when you share during a group session, in the Facebook group, or at any time outside of a one-on-one conversation with Theresa Puckett, confidentiality may not be presumed and Relational Parents is not liable for any information you disclose, within or outside of the Program, as it is being voluntarily offered in a group setting.

Use of Materials:

You are aware of and hereby consent to recordings being made of any group sessions. We reserve the right to use, at our sole discretion, course materials, as well as group videos and group audio recordings, without compensation to the Client. Client consents to its name, voice, and likeness being used by Company for future lecture, teaching, and marketing materials, and further other goods/services provided by Company, without compensation to the Client.

No Substitute for Medical Treatment:  

You understand that Theresa Puckett is not a medical doctor, and agree to be mindful of your own well-being throughout, and seek medical treatment if needed. We do not provide medical, therapy, or psychotherapy services, and are not responsible for any decisions you make as a result of the coaching and any consequences thereof.


In the event that there is a dispute between us, you agree not to publicly or privately make any negative or critical comments about Theresa Puckett, Relational Parents, its Offerings, any of its team members, and also not to communicate with any other individual, company or entity in a way that is disparaging or harmful to our reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing all thoughts and opinions.


Client shall defend, indemnify, and hold harmless Company, Company’s shareholders, trustees, affiliates, and successors from and against any and all liabilities and expenses - excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or willful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement.

Entire Agreement, Assignment, Survivability and Waiver:

This Agreement contains our entire agreement. This Agreement may be modified or amended at any time as long as the amendment is in writing and signed by both Relational Parents and the participant.

You may not assign your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated herein. If Relational Parents chooses to waive or not enforce one or more terms of this Agreement, it does not in any way limit our right to later enforce every part of this Agreement.

Effect of Partial Invalidity:

The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. In the event any provision of this Agreement is held to be invalid, both Parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both Parties subsequent to the expungement of the invalid provision.

Governing Law:

The parties hereto agree to submit any dispute relating to this Agreement to arbitration in the Commonwealth of PA, county of Bucks pursuant to the rules of the American Arbitration Association, which shall be binding. The prevailing party is entitled to be reimbursed by the other party for all reasonable legal fees in order to enforce the provisions of this Agreement.